Sarahs Coffee Company
Formerly SARAHS COFFEE COMPANY
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THE COFFEE SHOP

Call: 0208 965 7300 or Mobile 07785 328034

Welcome to our ESE Coffee Pod & Coffee internet shop   

Place your order using our secure payment system. We supply both retail and trade customers across the UK who have come to rely on the service and reputation that we have worked hard to achieve since 1999.  We are  Espressione International Ltd so your are buying your ESE pods direct from the importer.

Spend over £50 and we will post it for free

Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website www.sarahscoffeecompany.co.uk and served by Espressione International Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

We do not store credit card details nor do we share financial details with any 3rd parties

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

 

April 2022 : Espressione International Ltd, Unit 7, Lower Place Business Centre, Steele Road, London, NW10 7AT, United Kingdom.

Reg No 04134046

Terms & Conditions

Shipping & Returns

Please find the terms and conditions for use of the product and services offered by Espressione International Ltd. Please take time and read through the information carefully. By placing an order with us you on this website, you automatically agree to be bound by these Terms & Conditions.

Refund / Cancellation  Cancelation via e mail  asking to return. Within 30 days Refund issued on same day as return received if by noon if not next working day

Delivery

We offer FREE DELIVERY via overnight courier on all orders to the retail value of £100.00 or over, delivered to addresses in Mainland UK except Post Codes HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-78 PH42- 44, PO30-41, TR21-25 ZE1-3.
Orders between £50 & £100 will be sent via first class post free of charge, under the value of £50.00, there is a charge of £4.85.
All orders over £100 placed by 3pm will be delivered the next business day. Under £100 value, next day delivery can be purchased for just £10.00.
Any orders outside Mainland UK will be sent via The Post Office please contact us by phone or email regarding the relevant delivery costs if next day is required.

All deliveries require a signature upon receipt. We can not accept any responsibility for late delivery due to courier delays. We can only apologise for this and any inconvenience caused. Please ensure when signing for your order, you check to see the courier has delivered the correct number of packages.

Missing or damaged parcels signed for can not be replaced after the courier has left your premises. When signing you are signing that goods are in good condition. If you cannot physically check the item, sign for the item writing UNCHECKED in capitals next to your signature. Failure to do so could prevent you from claiming for a damaged item.

Returns Unwanted / Unused items can be returned within 7 days of delivery for a refund. We will refund the amount paid for the item including outbound postage and packaging. You do have a duty of care for the products during the cancellation period so we advise you to return the items with suitable cover against loss in transit. If an item is incomplete, not in the same condition or without full packaging as supplied, we reserve the right to refuse a refund, or apply an additional charge to compensate. Any claim by you for any product that is defective or not of a satisfactory quality, must be notified to us by e-mail or letter within 7 days from the date of delivery. If you do not notify us accordingly, we shall have no liability for such failure or defect. Defective goods will be replaced within 7 working days, unless out of stock, in which case you will be entitled to a full refund. All refund requests must be communicated via email or recorded delivery letter.

Amendments

We reserve the right to update the terms from time to time and any changes will be notified via a suitable announcement on the website. The changes will apply to the use of the Website after we have made such announcement. If you do not wish to accept the new Terms you should not continue to use the website. If you continue to use the Website after the date on which the changes come into effect, your use of the Website indicates your agreement to be bound by the new Terms.

Pricing

Although we endeavour to keep our pricing up to date and accurate we cannot be held responsible for any human errors made. We reserve the right to withdraw any offers at any time. We reserve the right to change the price of any item on this website at anytime without prior notice.

Payment options We accept all major credit and debit cards. The credit/debit card details that you provide may be used to carry out further checks or authorisations with the card issuer for security purposes. In some cases we may require an ID and proof of address. Any complications to verify your details may cause the delay in the processing and dispatch of your order Espressione International Ltd Privacy Policy We are committed to protect your privacy.

We confirm that information about you will be held and used lawfully in accordance to the Data Protection Act 1998. We will only use your personal information for the following purpose: Processing your orders. To administer our Website. For Statistical purposes to improve this Website and its service to you. Unless you object during the registration process, we will use the information to notify you of products or special offers that may be of interest to you. Where fraud is suspected we may pass on such information to help track down fraud attempts.

Payment options

We accept all major credit and debit cards. We do not store credit card details nor do we share customer details with any 3rd parties. The credit/debit card details that you provide may be used to carry out further checks or authorisations with the card issuer for security purposes. In some cases we may require an ID and proof of address. Any complications to verify your details may cause the delay in the processing and dispatch of your order Espressione International Ltd Privacy Policy We are committed to protect your privacy.

We confirm that information about you will be held and used lawfully in accordance to the Data Protection Act 1998. We will only use your personal information for the following purpose: Processing your orders. To administer our Website. For Statistical purposes to improve this Website and its service to you. Unless you object during the registration process, we will use the information to notify you of products or special offers that may be of interest to you. Where fraud is suspected we may pass on such information to help track down fraud attempts.

We do not store credit card details nor do we share financial details with any 3rd parties

ESE Coffee Pods - Perfect Espresso every time!

Dr Watson's Coffee Blog -


Coffee Recipe Ideas

ESPRESSO (Recommended: RED POD)

Description: The spirit of coffee, Short Strong Smooth Coffee -The Ultimate Taste-Italian Rocket Fuel.

Method: Place POD in machine, Close arm and brew into demitasse or shot glass

CAPPUCCINO (Recommended: BLACK OR RED POD)

Description: A Best Seller- A Third each Short Strong Coffee Steamed Milk & Lashings of Froth - Finished off with sprinkles of Chocolate or Cinnamon

Method: Using a large cup, brew the coffee as Espresso. Foam the milk so you have half a jug of foam, then shake the foam onto the coffee. Top up the cup using the rest of the hot milk. Finish with a sprinkle of chocolate.

DOUBLE ESPRESSO (Recommended: RED POD)

Description: An Espresso but twice the size twice the power twice the flavour
Method: Brew 2 Espresso’s into a large cup using 2 pods, one after another.

CAFFE MACCHIATO (Recommended: RED POD)

Description: An Espresso served in an Espresso cup topped with milk foam (a mini
cappuccino with an attitude!)
Method: Brew an Espresso into a small cup or shot glass. Teaspoon on top of the
coffee, a small amount of Cappuccino foam.

CAFFE LATTE (Recommended: BLACK OR RED POD)

Description: A tall glass of our full flavoured coffee added Hot Milk and a foam topping make this a Trans-Atlantic hit.
Method: Make an Espresso in a tall glass. Foam the milk but instead of doubling the milk volume, stop after making 1/2 as much foam. Pour the milk into the glass, the foam will stay in the jug, topping the drink at the end.

CAFFE MOCHA (Recommended: BLACK OR RED POD)

Description: A Latte with more than just a hint of chocolate
Method: Exactly the same as the Latte but before adding the milk, mix 2
tablespoons of hot chocolate powder with the Espresso. Add whipped cream for extra indulgence!

AMERICANO (Recommended: BLACK POD)

Description: Single or double Espresso, topped up with water to the desired strength
Method: Fill a 6oz cup with 4oz of boiling water (using the hot water button), add an Espresso directly into the hot water, add milk to taste. You may prefer the added strength of two pods.

Add a shot of Spirit to the Latte, and make the following:
Trinidad Latte = Rum, St Andrews Latte = Scotch,
Moscow Latte = Vodka, St Tropez Latte = Brandy
And why not change the names for special offers and events?

 


 

How to foam and steam milk

For the best results… always use cold milk!
The Correct shaped jug is also important,
Straight sides or narrowing at the top never wider at the top!

Step one: Fill the jug to between 1/3 and ½ full.

NEVER FILL MORE THAN ½ AS YOU WILL BE DOUBLING THE VOLUME OF THE MILK.

 

 

 

Step two: Insert the tip of the nozzle just under the surface of the milk.

 

 



Step three: Fully open the steam valve.

 




Step Four: As the milk takes in air, you will hear an intermittent hissing sound. Continue lowering the jug in one motion, so that the nozzle is always just under the surface of the milk. The lowering will stretch the milk and create the foam.

YOU WILL BE DOUBLING THE VOLUME OF THE MILK, SO NEVER FILL MORE THAN ½ FULL.

Step five: When foaming is complete, lift jug so as the tip of the nozzle is buried in the milk in order to raise the temperature. At 140 F, turn off the steam and remove the steam wand from the jug. Do not exceed 140 F as the milk will scorch and the foam dissipates.

Step six: Clean the steam arm with a damp cloth, making sure all the milk is wiped off from the sides AND the underneath of the steam wand. If this is not wiped off, it will caramelise and harden with further use, and be much more difficult to clean off.

Always use fresh, cold milk for Cappuccino’s. Hot milk can be
re-used for Latte’s, mocha’s etc.

Pods and accessories, including Foaming jugs and thermometers are available from Espressione

 

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